privacy policy

Last updated: 13 April 2026

Who we are

navigating.life is an educational platform operated from the United Kingdom. We work with individuals and organisations globally.

For the purposes of data protection law, we are the data controller responsible for your personal information.

What information we collect

We collect only the information necessary to operate this platform and that you choose to share with us, along with limited technical data collected automatically.

Information you provide

This may include:

Your name
Your email address
The contents of messages submitted via our contact form
Survey and research responses

Survey and research data

From time to time, we may collect information through surveys, questionnaires, or research initiatives (including via Google Forms).

This may include:

Responses about personal experiences, beliefs, and behaviours
Demographic information (e.g. age range, background)
Optional open-text responses

We design surveys to be anonymous by default.

We do not collect identifying information unless you choose to provide it (for example, to share your story or enter a prize draw).

Where contact details are provided, they are stored separately and not linked to survey responses wherever possible.

Automatically collected data (Analytics)

We use analytics tools to understand how visitors use our website.

This may include:

Pages visited
Time spent on pages
Device and browser type
General location (e.g. country or city level)
Referring websites

This information is collected using Google Analytics.

We use privacy-conscious settings where possible, and data is aggregated and anonymised where it can be. We do not use analytics data to identify individual users.

How we use your information

We use your information only to:

Respond to enquiries
Communicate with you about your message
Maintain basic records of correspondence
Improve and understand how our website is used
Conduct research and generate insights

Survey and research use

Survey responses may be used to:

Understand experiences and patterns within communities
Produce aggregated and anonymised insights
Inform educational content, research, and community initiatives
Support wider industry or policy discussions

We do not use survey responses to identify individuals.

Lawful basis for processing

Under UK GDPR, we process your data on the basis of:

Legitimate interests — responding to enquiries and improving our services
Consent — where you choose to contact us, participate in surveys, or accept analytics cookies

You can withdraw your consent at any time.

How your data is stored

Your information is stored securely and accessed only by those responsible for managing enquiries and research.

We may use trusted third-party services to support the operation of this platform, including:

Website form providers
Email services
Google Forms
Google Analytics

We take reasonable steps to protect your data, but no method of transmission over the internet is entirely secure.

International data transfers

Some third-party services we use (such as Google) may process data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place in line with UK data protection laws.

How long we keep your data

We keep personal data only for as long as necessary to:

Respond to your enquiry
Carry out research and analysis
Meet legal or operational requirements

Anonymous survey data may be retained for longer periods for research purposes.

You may request deletion of your personal data at any time.

Sharing your data

We do not sell your data or share it for marketing purposes.

We may share data only:

Where required by law
With trusted service providers who support the operation of this platform, under appropriate safeguards

Any published insights or findings will be fully anonymised.

Your rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

Cookies

We use cookies and similar technologies to:

Ensure the website functions properly
Understand how visitors use the site
Improve performance and user experience

This includes analytics cookies provided by Google Analytics.

When you first visit our website, you are given the option to accept or reject non-essential cookies via a cookie banner.

You can also control or disable cookies through your browser settings.

Children’s data

We do not knowingly collect personal data from children.

Contact

If you have questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: contact@navigating.life